FAQs
FAQs for quick answers to common questions and helpful information.
We specialize in high-quality work gloves and workwear, available in both natural and synthetic leather. Our products are designed to provide maximum protection and comfort across a range of industries.
Yes, we handle bulk orders of all sizes. Whether you need a small batch or a large, customizable order, we can accommodate your needs with our flexible production capabilities.
Absolutely! We offer customizable products to meet your specific requirements. Whether it’s adjusting the design, adding branding, or choosing different materials, we can tailor our products to suit your needs.
The minimum order quantity for custom products varies depending on the item and customization requirements. Please contact us with your specific needs, and we’ll provide you with the details.
We primarily serve customers across Europe, including Italy, Sweden, Germany, and other European countries. If you’re outside these regions, please contact us to discuss shipping options.
Processing times depend on the size and customization of your order. Typically, standard orders are processed within 5-7 business days, while custom orders may take longer. Once processed, shipping times will vary based on your location.
We accept various payment methods, including bank transfers, credit cards, and other secure online payment systems. Details will be provided during the checkout process.
Yes, we stand by the quality of our products. We offer warranties on most of our items, ensuring they meet our high standards. Please check the specific product page or contact us for warranty details.
Proper care is essential for maintaining the longevity and performance of your gloves and workwear. You can find detailed care instructions in our Product Care Guide on our website.
Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track your order on our shipping partner’s website.
You can reach our customer support team through our Contact Us page, via email, or by phone. We’re here to assist you with any questions or concerns you may have.
Yes, we offer competitive pricing and discounts for large or bulk orders. Contact us directly to discuss your needs, and we’ll provide a tailored quote.
All our work gloves and workwear comply with relevant safety standards, including EN 388 for mechanical risks. We ensure that our products meet or exceed industry requirements for safety and performance.
We understand the importance of quality and fit, so we offer samples upon request. Please contact us to discuss sample availability and shipping.
Yes, we offer private labeling services for businesses looking to sell our products under their brand name. Contact us for more information on how we can collaborate.
We use a variety of materials, including natural leather, synthetic leather, Kevlar, nitrile, and more, depending on the specific needs of the product. Each material is chosen for its protective qualities and suitability for different work environments.
Yes, you can request a digital or physical product catalog through our website or by contacting our sales team directly.
Orders can be placed directly through our website, or you can contact our sales team for personalized assistance, especially for bulk or custom orders.
We understand that different work environments have unique safety requirements. Our team can help you choose the right products that meet your specific safety needs. Feel free to contact us with your requirements.
Need Any Help?
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Via Della Repubblica 47,
01033, Civita Castellana, (VT) Italy - +39 (328) 927 5514
- info@frictionpro.it